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Salesforce Integration

Salesforce Integration

Informatica Cloud for Salesforce Integration

Informatica has been recognized five years in a row as the number IT and administration solution for salesforce.com customers. Informatica Cloud for Salesforce provides secure self-service cloud integration for Salesforce administrators, business analysts and IT project managers, and advanced software as a service (SaaS) integration functionality for developers, database administrators, and enterprise architects. Informatica Cloud is a multi-tenant integration-as-a-service solution that enables Sales Cloud, Marketing Cloud, and Service Cloud users to rapidly access the trusted information they need directly within the Salesforce environment. With Informatica Cloud, integration is as easy as point, click and connect. Built on the market-leading data integration platform, developers can take advantage of powerful integration platform as a service (iPaaS) capabilities and and shorten the time it takes to develop, distribute, and execute cloud integration workflows. Rapidly integrate Salesforce with your cloud and on-premise applications, databases, files and social media sources and accelerate CRM adoption with award-winning cloud integration from the data integration market leader.

Using Informatica Cloud to integrate Salesforce with your ERP applications, other SaaS applications, and corporate reporting databases enables all departments within your company to access the right data at the right time. As a result, your marketing department can automate high-quality lead flows into Salesforce, your sales reps can focus on higher value opportunities, and customer service personnel will have an instantaneous view of support cases.

Salesforce cloud integration uses cases include:

  • Optimize your opportunity-to-order process by ensuring that closed opportunities in your Sales Cloud flow into ERP systems like SAP , Oracle EBS, Netsuite and others in real-time to kick start the ordering and fulfillment process.
  • View order history within the CRM environment and be better positioned for upsell and cross-sell opportunities.
  • Improve sales forecasting accuracy by building dashboards and KPIs with the right information, regardless of the source.
  • Enable customer service reps in to view accurate billing, product, and warranty information about customers and increase satisfaction, retention, and loyalty.
  • Deliver higher quality leads into Salesforce to ensure higher probabilities of closing deals.
  • Implement comprehensive revenue-cycle models using your Marketing Cloud and marketing automation assets and predict pipeline strength ahead of time.
  • Collaborate more efficiently by leveraging Chatter integration to share key information.
  • Combine integration with master data with native, Force.com based de-duplication, standardization, and consolidation.
Salesforce Integration
Informatica Cloud for 
Salesforce & SAP Integration
salesforce isv partner