A number of Informatica Cloud customers shared their experiences integrating and managing data between their backoffice systems and databases and Salesforce CRM. Our YouTube Channel has many great customer testimonial videos that offer insights into how Informatica Cloud is making the workload of sales operations managers, CRM administrators, marketing managers, business intelligence analysts and others easier while improving overall organizational efficiencies.
Click on a snapshot below or visit our YouTube Channel for more customer video testimonials.
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Hybrid IT: The Importance of Integration to Salesforce Success
This Dreamforce'11 session features three case studies – PSA Financial, Topcon Positioning Systems, Qualcomm - outlining best practices and examples of how the right approach to data integration can accelerate Salesforce adoption and ROI.
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Migrate and Synchronize Data Without Affecting Legacy Systems
As Chipworks grew, their needs exceeded their homegrown systems. Mark's team chose a cloud solution because they did not have to worry about product upgrades, cost of servers, or maintenance. Additionally, with Informatica Cloud, none of the legacy systems were affective when migrating to Salesforce CRM, and the flexibility of Informatica Cloud allowed them to be dealt with individually.
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Validate and Cleanse Data in Days
HealthDetail provides information for insurance organization and government agencies. They had been a Salesforce customer for over 4 years, but because they had limited IT resources, Darrell needed to find a more efficient way to clean over 2.8 million rows of data. Without any technical background, he was able to build tasks within days which have been running ever since.
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Return in ROI
Bay & Bay Transportation is a leading mid-sized, full-service freight carrier. With Informatica Cloud, Rob and his team were able to consolidate multiple applications and make Salesforce CRM the only application the sales team needed to refer to. Bay & Bay saw their ROI in only 4 months.
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Integrate with Oracle E-Business Suite
RAE Systems is a leading global provider of rapidly deployable gas detection systems, and it is critical in the safety industry to be able to process repair or replacement orders quickly and effectively. Annie and her team are using Informatica Cloud to integrate Salesforce CRM with Oracle ERP, and it has helped them reduce data entry time and increase data accuracy.
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Increase Efficiency
Michael and his team work within the marketing organization at Lenovo, but their work also affects sales operations. Informatica Cloud has given both teams real-time visibility into campaigns, and increased overall efficiency and alignment, while also having the flexibility to meet their business needs and challenges.
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Availability of Data for Reporting
Telegraph Media Group is a British multi-media news company with thousands of subscribers. Stephen and his team used Informatica Cloud to manage the large volume of subscription data to ensure that it was readily available for reporting and analysis. Informatica Cloud's intuitive design made the information accessible to everyone and has streamlined order and delivery.
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Integrate with SQL Databases
Bo Laurent manages salesforce.com for Accord Alliance and is using the Informatica Cloud Data Loader Service to manipulate and manage large client data stored in SQL databases and Salesforce CRM. She previously used the Salesforce Apex Dataloader but found the Informatica Cloud Data Loader to be much easier to use and the automated scheduling feature a much more effective use of her time.
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Improve Marketing Efficiency
The Marketing team at Workplace Answers, like many high growth companies, was challenged by limited IT resources as they looked to integrate Salesforce CRM with their marketing databases. Using the Informatica Cloud Services, Gary and his team were able to manage their sales leads and demand generation data and processes on their own without needing to depend on scarce IT resources.
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Integrate Millions of Records
BAX Global/Schenker is an international freight logistics company with 55,000 employees in 150 countries. Jeremy and his team integrated a massive data warehouse containing millions of shipping and logistics records with their Salesforce CRM system using Informatica Cloud Services to provide their sales team with timely account data to indentify sales opportunities. They've improved sales performance on overlooked accounts 270% and increased revenue 12%.
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Improve CRM Data Quality
Saaspoint is a Salesforce CRM Systems Integrator partner specializing in CRM optimization services. Nav and his team are using Informatica Cloud Services as part of an innovative 'Health Check' program to identify and quickly address data quality problems in their client's CRM implementations. By isolating and correcting duplicates, incomplete and inconsistent records their customers improve overall efficiencies.
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