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Network Solutions

Network Solutions

Network Solutions

Network Solutions focuses on helping small businesses start and market their businesses on the Web, enabling them to realize their dreams of self-reliance, entrepreneurship, creativity, and financial independence. They pioneered the service for creating and acquiring specific “web addresses” (known as domain name registration), and today offer a full range of Web-related services. In addition to domain name registration, they offer Web site design and hosting, e-commerce solutions, online security products, and search engine marketing and optimization.

Challenge

  • Deploy a new direct, consultative sales channel
  • Allow reps to tap into customer and lead intelligence within the data warehouse, analytics systems during the sales call, to improve close rates
  • Provide assurance to the sales staff that deal close, bookings, and commissions are valid and the sale completed

Solution

  • Implemented PowerExchange for Salesforce with existing PowerCenter platform to:
  • Load data from multiple sales and marketing channels into Salesforce
  • Synchronized Salesforce lead activity with their data warehouse
  • Validate and synchronize order data from back end systems with Salesforce

Benefits

  • New sales staff of approximately 100 has industry leading customer and prospect intelligence on leads and opportunities across all channels
  • Reduced the cycle time from deal closure to validation and booking by 80%

Next Steps: