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Chipworks

Chipworks

Chipworks

Chipworks is an internationally recognized technical services company that analyzes the circuitry and physical composition of semiconductors and electronic systems. Their services include a wide range of applications in patent licensing support and competitive study. For more than 15 years, Chipworks has successfully helped semiconductor and electronics organizations achieve their goals by supporting research and development efforts in strategic product development and patent portfolio management. Headquartered in Ottawa, Canada, Chipworks has offices in Warsaw, Poland; Seoul, Korea; Taipei, Taiwan; Tokyo and Osaka, Japan.

Challenge

  • Increase productivity of remote offices and enable deeper customer relationships through the more customizable Salesforce
  • Maintain the existing level of integration between a custom quote application and SalesLogix while migrating to Salesforce
  • Migration from Saleslogix required a 48 hour turnaround!

Solution

  • Selected Informatica Cloud Services for broad database access and data integration automation features
  • Informatica Cloud Services removed a resource requirement to manage internal data synchronization with Salesforce.

Benefits

  • After 6 weeks of analysis and rolling out Salesforce, migrated off of SalesLogix to Salesforce within 48 hours
  • Enabled direct database access to put account and contact synchronization from SQL Server to Salesforce in a “set and forget” production environment

Next Steps: