BDB Payroll Service
Broadway Data Base (BDB) Payroll Service ranks among the leading national payroll service providers in North America. Their client-based philosophy and commitment to consistent excellence have made them the payroll provider of choice for small to mid-sized companies throughout the 50 states and US territorial possessions. Their clients range in size from 1 employee to over 10,000 and span a wide variety of industries including health care, hospitality, professional offices, manufacturing, and educational and other not-for-profit organizations.
Challenge
- BDB wanted to improve customer retention and preserve revenues prior to end of contracts
- Wanted to save time/cost associated with manual tracking deliveries of payroll through FedEx service
- Assure Salesforce data was constantly up to date
Solution
- Implemented Informatica Cloud Services to synchronize back end payroll system data with Salesforce
- Leveraged backend application data within Salesforce to:
- Built custom alerts based on customer termination dates
- Use FedEx and Google “mashups”
Benefits
- Synchronized Foxpro-based payroll system with Salesforce with 1 person in 2 days
- Eliminated costs of re-keying data into Salesforce
- Increased reliability-timeliness of data in Salesforce
- Unlocked the value of the Salesforce Alerting and FedEx/Google mashups
Next Steps:
