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BDB Payroll Service

BDB Payroll Service

BDB Payroll Service

Broadway Data Base (BDB) Payroll Service ranks among the leading national payroll service providers in North America. Their client-based philosophy and commitment to consistent excellence have made them the payroll provider of choice for small to mid-sized companies throughout the 50 states and US territorial possessions. Their clients range in size from 1 employee to over 10,000 and span a wide variety of industries including health care, hospitality, professional offices, manufacturing, and educational and other not-for-profit organizations.

Challenge

  • BDB wanted to improve customer retention and preserve revenues prior to end of contracts
  • Wanted to save time/cost associated with manual tracking deliveries of payroll through FedEx service
  • Assure Salesforce data was constantly up to date

Solution

  • Implemented Informatica Cloud Services to synchronize back end payroll system data with Salesforce
  • Leveraged backend application data within Salesforce to:
  • Built custom alerts based on customer termination dates
  • Use FedEx and Google “mashups”

Benefits

  • Synchronized Foxpro-based payroll system with Salesforce with 1 person in 2 days
  • Eliminated costs of re-keying data into Salesforce
  • Increased reliability-timeliness of data in Salesforce
  • Unlocked the value of the Salesforce Alerting and FedEx/Google mashups

Next Steps: